INFORMATION

FREQUENTLY ASKED QUESTIONS

We answer a variety of general questions from our customers on a regular basis, if you have a question, chances are it has already been asked and hopefully the answer is listed below!

If you have specific questions regarding ordering, please refer to our ORDERING INFO page.

  1. What types of t-shirts do you use?
  2. I need detailed sizing information, where can I find it?
  3. Can I come back and purchase something later?
  4. How can I link to SplitReason.com?
  5. Do you have an affiliate program I can join?
  6. What currency are your products listed in?
  7. I have an idea for a product, will you make it?
  8. Are your screen-prints high quality?
  9. What's the deal with Shrinking? Pre-shrinking?
  10. What's the recommended way to wash T-shirts?
  11. What's the recommended way to wash Hats?
  12. How often do you add new products?
  13. How closely do the colors match to what I see on the website?
  1. What types of t-shirts do you use?
    Split Reason offers 100% cotton Alstyle Apparel, American Apparel, and Gildan brand T-shirts. We have chosen these brands with the customer in mind. Where some of our competitors use cheap no-name brands that feel like cardboard and still charge a comparable price, SplitReason is dedicated to ensuring that you will like the way you look and feel in one of our tees. If you are still unhappy for whatever reason, our 30 day money-back guarantee has your back.
  2. I need detailed sizing information, where can I find it?
    Our apparel sizes are very standard, the size you normally wear will probably do just fine in majority of cases. If you're not convinced, be sure to check the individual product page for specific measurements and other relevant information.
  3. Can I come back and purchase something later?
    Absolutely! As long as you add the product to your shopping cart, and it is not discontinued before you return, you will be able to buy the product at a later date.
  4. Can I link to SplitReason.com?
    You sure can, and we hope you do! If you want to earn revenue by linking to our website, you can join our affiliate program. More on that below!
  5. Do you have an affiliate program I can join?
    Yes we do. We pay $4.00 per sale for t-shirts and comparable amounts for other types of products. We also pay $1.00 on each subsequent sales which means if you send us a customer they're yours for life! Even if they come back to SplitReason.com directly (not via your affiliate link), you still get credit for the sale! Sign-up
  6. What currency are your products listed in?
    All products listed on SplitReason.com are in U.S. (USD) currency.
  7. I have an idea for a product, will you make it?
    Maybe! We have a Design submission form set up for you to send us your designs. If we pick one of your designs you'll win $350 and a free t-shirt. If you're not a graphic designer, you can submit thoughts and ideas in exchange for gold coins (store credit) on our brainstorming page.
  8. Are your screen-prints high quality?
    Absolutely! Split Reason uses the highest quality inks available on the market. We use fully digitized presses to manufacture our t-shirts to ensure identically fantastic results for every shirt. Our designs are quite resistant to wear and tear and DO NOT CRACK when stretched. All the products we produce are made to last.
  9. What's the deal with Shrinking? Pre-shrinking?
    All of our t-shirts are 100% ring-spun cotton and cotton pre-shrunk fabric. As with all cottons, expect shrinkage of about 5-7% after the first wash.
  10. What's the recommended way to wash T-shirts?
    Ideally you should wash t-shirts using a "Warm" setting and then air-dry them. Remember, machine dryers are the biggest enemy of t-shirts as they wear ink and fade color at a faster pace. Air dry your shirts first, then fluff them in the dryer for a few minutes if you want them to be soft and cozy warm!.
  11. What's the recommended way to wash Hats?
    Washing a hat is not easy as there is always some risk of deformation. You can put a hat in the washing machine and it is recommended that you use cold water. Once the hat has been washed, it should be hang-dried, and placed over a round object to help maintain the shape. If you let the hat dry in an awkward position, it will likely lose shape. You can also wash hats in a dish washer using a special hat cage that you can buy at hat stores, but this method can deform certain hats that use light plastic in the brim.
  12. How often do you add new products?
    We add new products to our lineup every few weeks.If you want to stay up-to-date on our offerings, subscribe to our newsletter, join our RSS feeds, or connect with us on myspace, twitter, or facebook.
  13. How closely do the colors match to what I see on the website?
    We've made every attempt to show an accurate representation of product colors on our website. This includes multiple photos for each product as well as closeups and fans in action photos so you can see what our clothing looks like on other customers!

Please note that color variations WILL occur because of the simple nature of varying monitors, monitor settings, etc. If you are still unsure of a color, drop us an email and we'll try to answer your questions.